One platform that manages the entire customer service experience — natural conversation in any language, live data retrieval, and automatic service request creation. All within one continuous interaction, with no waiting and no transfers.
Listens · Retrieves from CRM · Opens a request · Executes action — while talking.
Today, most service centers are built on a collection of disconnected systems. Each component works — but together they create friction, delays, and inconsistency.
Instead of stitching together separate components, TalkPilot synchronizes everything in real time within the same conversation. No system switching, no separate "AI phase" and "CRM phase", no loss of context.
Understands customer intent even mid-sentence, in any spoken language, in real time.
Parallel processing retrieves data from your website and CRM simultaneously — zero "dead air" on the line.
Opens a request, updates a record, routes to the right department — and continues the conversation without interruption.
The system manages the contact center as a single unit — not a collection of components. One conversation → one structured request in the system.
Identifies the issue type, collects and validates data, automatically opens a request in the CRM (AS Bina and others), and provides the resident with a tracking number.
Scans the municipal website and instantly answers questions about waste schedules, opening hours, events, regulations, and forms.
When human handling is needed — identifies the request type and routes directly to the relevant department, preserving full conversation context.
Learns the municipality's service structure — category, sub-category, and automatic mapping to the correct CRM code.
Understands natural descriptions like "next to the supermarket" or "across from the school" and converts them to precise mapped addresses.
Identifies the expected resolution time by request type and communicates it to the resident during the call — full transparency.
A fully autonomous 106 contact center that replaces the traditional call center in practice.
Turn your website into an active sales system.
A virtual sales assistant that guides customers all the way to purchase.
The system operates strictly on existing data: your website, CRM, and enterprise systems. No generated answers — only real, verified information.
No development project, no months of integration. A ready-to-use system with built-in connectors, out of the box.
Customers speak in their own language. The system understands, translates, and acts — while your CRM receives structured data in your language.
Thousands of simultaneous conversations with no loss in quality and no dependency on human agents — critical during peak loads and emergencies.
Ashdod Municipality
Eilat Municipality
Ma'alot-Tarshiha Municipality
Beitar Ilit Municipality
Clinix
R-Cure MedicalAshdod MunicipalityEilat MunicipalityMa'alot-Tarshiha MunicipalityBeitar Ilit MunicipalityClinixR-Cure MedicalLeave your details and receive a live demo tailored to your organization within 24 hours — on your website, with your data. Not a presentation. A real demonstration.
